Tips For Companies

YOU PLAY AN IMPORTANT ROLE.

When an individual experiences sextortion, they’re often experiencing it simultaneously on multiple platforms. We know technology can be misused, so it is important to adopt industry standard best practices so that bad actors have fewer places to hide and victims can be adequately protected. Be sure to invest in your safety policies early to keep sextortion off your platform.

Your Next Steps

Review your best practices and adapt them for your platform

Review your Terms of Service

Terms of service should clearly prohibit sextortion. Depending on the service you offer this could range from prohibiting the storage and distribution of intimate images to removing offending URLS from search results. Policies should include instructions and support for victims, and appropriate consequences for offenders.

PROTIP:

Find more resources to more broadly combat child sexual exploitation on your platform, download Thorn’s Sound Practices Guide.

Enable flagging

Activate your user base by providing users with an easy and visible tool to report abuse, multiple touch points to make reports, instructions on how to remove content and educational materials about how to stay safe.

Improve victim response

Keep victims informed about the timeline and status of their reports and aiming to resolve complaints within 48 hours. Include a notice of final resolution.

Understand the issue

Keep your team up to date on how sextortion is playing out across platforms. Share the latest insights from sextortion survivors and keep sharing insights on how the issue is intersecting with your platform.

Screen photos & report

Prevent attempts to share photos that have already been reported. Use PhotoDNA or another hash system to protect victims from having their images more broadly distributed.

Make reports if you find child sexual abuse material on your platform. Build a relationship with the National Center for Missing and Exploited Children (NCMEC) to understand the actions you should take and establish an appropriate process for rapid reporting.

Invest in safety

Invest in resources for your safety teams – tools and staffing appropriate to the scale of your platform, and resiliency resources for these teams dealing with difficult subject matter.

PROTIP:

Consider contacting the Technology Coalition to learn more about best practices from other companies working together to combat child sexual exploitation.

They removed the archive and posts other people had put up with my images… You clicked a button next to the post and wrote a justification in the box. The post would usually be removed within 24 hours.

Female, 23, sextortion survivor

For Adults

Safety in the digital age is new. Chances are kids feel more comfortable navigating digital communities than adults, without knowing enough to stay safe. The following resources have been curated to help adults learn how to support kids.

Stand Up
For Your Friends

#NoShame #StopSextortion